FAQ

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  • Make sure your first light liquifies the entire top layer of wax. Otherwise, you can be left with a “memory ring” which causes the wax to tunnel.
  • Wicks are happiest when at a very short height. (1/4 inch) After each burn, use a pair of wick trimmers to trim the wick to the right length, ensuring a steady, smokeless flame.
  • Don’t burn the candle for more than 4 hours at a time. When you get towards the end of your candle, don’t burn it all the way down. Swap it out for a new one when 1/2 inch of wax remains.

Yes! Our candles are clean burning and non-toxic. We only use 100% natural soy wax with zero additives. Premium fragrance blends with zero toxins, carcinogens, phthalates, etc. 

Please reach out to us directly! Email – info@lucidcoastcandlebar.com

From wedding favors to birthday candles, we can creative a custom candle that’s unique to your event. Email us – info@lucidcoastcandlebar.com

We accept Visa, Mastercard, Discover and American Express credit and debit cards.

We currently ship to the United States & Canada. All orders are shipped from our flagship in Myrtle Beach, SC.

All orders are shipped via UPS/USPS. Orders typically ship within 1-2 business days. 

 

During peak summer we will only ship Monday-Wednesday to ensure your order arrives safely.

Cancellations

Cancellations must be made 3 days in advance for a full refund.

Cancellations made between the 24 hour and 72 hour window will receive a credit that can be applied towards a future workshop or store credit.

No Call/No Shows

We understand that situations arise in which you can’t make your reservation. It is required that if you can’t make it you let us know as soon as possible. This will enable for another person who is waiting for a spot to be scheduled in that time slot.

With cancellations made less than 24 hours notice, we are unable to offer your slot to other guests and our employees prepare in advance for every workshop.

No Shows will not be rescheduled nor given a store credit. 

Please refer to the Refund/Return Policy tab.